In law enforcement, this type of mindset makes a difference: “A focus on relationships and on the priority of relationships helps in assessing one another’s needs and being able to see our impact,” explains Chief Wallentine. Understanding the depth and richness of experience and life that others have can and should influence our interactions with them-that’s what an outward mindset seeks to employ. On the flip side, an outward mindset is intent on seeing people as people, with their own needs, challenges and objectives. Our default mindset sees others as objects that either help or hinder us in accomplishing our goals. First, we must understand that our natural tendency is toward a “me”-focused, inward mindset. “How can we overcome things like low morale, stagnation, blame, silos and tunnel vision in the midst of pressure that’s putting us in a position where it’s hard to not be self-focused?” asks Lomax. Understanding the root of our mindset-and how to shift it-is critical to transforming the work of law enforcement and our relationship with the community. In the recent Lexipol webinar, “ Developing a Culture of Accountability: Outward Mindset & Active Bystandership,” Chief Ken Wallentine, Desmond Lomax of The Arbinger Institute and Chief Blair Barfuss share about the process of culture change in law enforcement agencies and what the results can look like. What change can law enforcement as a profession make to prevent future tragedies, increase safety and professionalism, and bridge the gap between the police and the community? It all starts with mindset-on both a cultural and individual level. With a changing environment and the uncertainty facing law enforcement officers and leaders, the question becomes: How can we help officers improve communication, lessen conflict and build trust within the agency and the community? The answer to this question begins with the agency and its culture. Law enforcement stands at an important crossroads in light of major incidents that have attracted the national spotlight, calls for police reform, and challenges surrounding community trust and engagement.
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